Planning and Managing Web Accessibility

This guide outlines activities to help you integrate accessibility throughout the web production process. This applies to individual projects and on an organizational level. These activities are not necessarily carried out in sequence, and are ideally repeated over time to continually raise the level of accessibility capability.

Web Accessibility First Aid: Approaches for Interim Repairs, provides guidance on more immediate remediation of accessibility barriers.

• Initiate

  Develop understanding of accessibility and build organizational enthusiasm.

  • Learn the basics
  • Explore the current environment
  • Set objectives
  • Develop business case
  • Raise awareness
  • Gather support

• Plan

  Develop clear goals and an environment that supports accessibility.

  • Create accessibility policy
  • Assign responsibilities
  • Determine budget and resources
  • Review environment
  • Review websites
  • Establish monitoring framework
  • Engage with stakeholders

• Implement

  Ensure personnel are trained, tools are available, and accessibility is included throughout.

  • Build skills and expertise
  • Integrate goals into policies
  • Assign tasks and support delivery
  • Evaluate early and regularly
  • Prioritize issues
  • Track and communicate progress

• Sustain

  Continue to review and report on content, processes, and resources.

  • Monitor websites
  • Engage with stakeholders
  • Track standards and legislation
  • Adapt to new technologies
  • Incorporate user feedback