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A11y Slackers Gitter Channel Archive 13th of March 2017

What fresh hell is THIS now? - Patrick Lauke
  1. zakim-robot
    @zakim-robot
    Mar 13 09:03
    [adamliptrot] You can use the rotor on iOS - when on the slider you should be able to select an ‘Adjust Value’ option from the rotor (though the default is swipe up/down to adjust, so you probably won’t need to).
    https://web-a11y.slack.com/archives/general/p1489185987881305
  2. zakim-robot
    @zakim-robot
    Mar 13 18:29
    [maya] Has anybody worked with defining success metrics for improving accessibility org-wide?
  3. zakim-robot
    @zakim-robot
    Mar 13 18:40
    [maya] In other words, how would you measure that your organization is improving in creating accessible products?
  4. [ndxcc] @maya Are you able to find out how many users have accessibility features turned on? If so then you could measure an increase in usage and, probably more crucial, repeat usage. You could also try and recruit accessibility beta testers that can directly feedback on improvements. You’d then have both quantitative data and qualitative feedback.
  5. zakim-robot
    @zakim-robot
    Mar 13 18:46
    [maya] >Are you able to find out how many users have accessibility features turned on?
    Hmmm… not sure how we’d be able to find this out. How would we know if someone is using their tab key or having a website read to them?
  6. [maya] >You could also try and recruit accessibility beta testers that can directly feedback on improvements.
    That’s an interesting thought. The issue is we’re creating new products often, so wondering how we would choose what to test on. I guess it would have to be random?
  7. stevefaulkner
    @stevefaulkner
    Mar 13 21:46
    @bethra GNU licence https://github.com/ThePacielloGroup/CCA-Win/blob/master/LICENSE.txt
  8. zakim-robot
    @zakim-robot
    Mar 13 22:19
    [maya] Are there any good metrics that show how building accessibly and inclusively is better for business? Something you could show a stakeholder that shows why it's important to spend time on. Sorry if this has been asked before!
  9. [colinoakley] @maya - I've always found it hard to give a solid measure - but talking about the user base and the types of challenges faced by users on non-accessible services is a good way to give some context
  10. [tink] Not really, no.
  11. [tink] It's almost impossible to isolate accessibility as a metric unfortunately.
  12. [tink] But it's logical that if you enable more people to use your product/service, then it'll increase your potential reach/conversion rate/whatever.
  13. [maya] thanks @colinjohnston and @tink, I'll stick with making the case by discussing it logically. I’d still be very curious if anyone has seen something tho.
  14. [herin] @maya : https://www.w3.org/TR/accessibility-metrics-report/#metrics_tool_support
    These are proposals. But, nothing exciting
  15. [tink] People have tried over the years, but the accessibility almost always comes as part of a major redesign - where everything from the design through to the platform has been changed at the same time.
  16. zakim-robot
    @zakim-robot
    Mar 13 22:25
    [tink] So isolating accessibility as the cause of improvement isn't possible.
  17. zakim-robot
    @zakim-robot
    Mar 13 22:31
    [caesar] @maya can you approach it from the risk management and reduction angle?
  18. [colinjohnston] @maya I thunk you mean @colinao
  19. [colinjohnston] @maya I think you mean @colinoakley - but thanks for getting my eyes on this thread :)
  20. zakim-robot
    @zakim-robot
    Mar 13 22:39
    [maya] @caesar can you say more about that?

  21. [herin] The metrics need to get more than 3 dimensions... We need to consider Users, Operating systems, User Agents, Assistive technologies, Design, Business process, Service design, success criteria, priority, severity etc. This is gets complex as we introduce more parameters to it.
    We could start from what parameters we need to have in scope for each release / iteration.
    For example : If you are retrofitting
    The use of magnifiers and zooming first as they might affect the design and lead to UI changes
    IE + JAWS + Keyboard support and Vision impairment(Blind)
    Colour contrast etc

    Then again, the regression can include different business processes each time

  22. [caesar] @maya depending on the legal and regulatory framework of your country, the size of your organisation, the audience and other factors, accessibility efforts may help reduce the risk of the company being sued by people with disabilities (or associated groups).
  23. [herin] Business processes that are widely used and then target the least hit ones
  24. zakim-robot
    @zakim-robot
    Mar 13 22:48
    [maya] @caesar yes, we can do that. I was curious about showing how it’s a benefit / rewarding folks / improves your bottom line rather than only talking about how you might be punished if you don’t. thanks for explaining!
  25. [herin] https://www.w3.org/WAI/bcase/
  26. [maya] @herin very thorough, thanks!
  27. [caesar] @maya yes, it's definitely more stick than carrot, although in some businesses where "risk" has an associated "cost" this is still considered a benefit.